Annotation of 43BSDReno/share/doc/smm/01.setup/vax/c.t, revision 1.1.1.1

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                     16: .\"    @(#)c.t 6.3 (Berkeley) 3/7/89
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                     18: .de IR
                     19: \fI\\$1\fP\|\\$2
                     20: ..
                     21: .ds LH "Installing/Operating \*(4B
                     22: .nr H1 6
                     23: .nr H2 0
                     24: .ds RH "Appendix C \- installation troubleshooting
                     25: .ds CF \*(DY
                     26: .bp
                     27: .LG
                     28: .B
                     29: .ce
                     30: APPENDIX C \- INSTALLATION TROUBLESHOOTING
                     31: .sp 2
                     32: .R
                     33: .NL
                     34: .PP
                     35: This appendix lists and explains certain problems
                     36: that might be encountered while trying to install the \*(4B
                     37: distribution.  The information provided here is
                     38: limited to the early steps in the installation process;
                     39: i.e. up to the point where the root file system is installed.
                     40: If you have a problem installing
                     41: the release consult this section before contacting our group.
                     42: .SH
                     43: \fBUsing the distribution console medium.\fP
                     44: .LP
                     45: This section describes problems that may occur when using
                     46: the programs provided on the distributed console medium:
                     47: TU58 cassette or RX01 floppy disk.
                     48: .LP
                     49: \fIprogram can not be loaded\fP.
                     50: .LP
                     51: Check to make
                     52: sure the correct floppy or cassette is being used.
                     53: If using a floppy, be sure it is not in upside down.  If using
                     54: a cassette on an 11/730, be certain drive 0 is being used.
                     55: If a hard I/O error occurred while reading a floppy, try resetting
                     56: the console LSI-11 by powering it on and off.  If you can not
                     57: boot the cassette's bootstrap monitor, verify that the standard
                     58: DEC console cassette can be read; if it can not, your cassette
                     59: drive is probably broken.
                     60: .LP
                     61: \fIprogram halts without warning\fP.
                     62: .LP
                     63: Check to make sure you have specified
                     64: the correct disk to format; consult sections 1.3 and 1.4 for a
                     65: discussion of
                     66: the VAX and UNIX device naming conventions.  On 11/750's,
                     67: specifying a non-existent MASSBUS device will cause the
                     68: program to halt as it receives an interrupt (standalone
                     69: programs operate by polling devices).
                     70: .LP
                     71: If using a floppy, try reading the floppy under
                     72: your current system.  If this works, copy the floppy to a new 
                     73: one and begin again.  If using a cassette on an 11/730,
                     74: do likewise.
                     75: .LP
                     76: \fIformat prints ``Known devices are ...''\fP.
                     77: .LP
                     78: You have requested
                     79: .I format
                     80: to work on a device for which it has no driver, or that does not exist;
                     81: only the listed devices are supported.
                     82: .LP
                     83: \fIformat, boot, or copy prints ``unknown drive type''\fP.
                     84: .LP
                     85: A MASSBUS disk was specified, but the associated MASSBUS
                     86: drive type register indicates a drive of unknown type.
                     87: This probably means you typed something wrong or your
                     88: hardware is incorrectly configured.
                     89: .LP
                     90: \fIformat, boot, or copy prints ``unknown device''\fP.
                     91: .LP
                     92: The device specified is probably not one of those supported
                     93: by the distribution; consult section 1.1.  If the device
                     94: is listed in section 1.1, the drive may be dual-ported, or
                     95: for some other reason the driver was unable to decipher
                     96: its characteristics.  If this is a MASSBUS drive, try
                     97: powering the MASSBUS adapter and/or controller on and
                     98: off to clear the drive type register.
                     99: .LP
                    100: \fIcopy does not copy 205 records\fP
                    101: .LP
                    102: If a tape read error occurred,
                    103: clean your tape drive heads.  If a disk write error occurred,
                    104: the disk formatting may have failed.  If the disk pack is
                    105: removable, try another one.  If you are currently running
                    106: UNIX, you can reboot your old system and use \fIdd\fP to
                    107: copy the mini-root file system into a disk partition
                    108: (assuming the destination is not in use by the running
                    109: system).
                    110: .LP
                    111: \fIboot prints ``not a directory''\fP
                    112: .LP
                    113: The
                    114: .I boot
                    115: program was unable to find the requested program because
                    116: it encountered something other than a directory while
                    117: searching the file system.
                    118: This usually suggests that
                    119: no file system is present on the disk partition supplied,
                    120: or the file system has been corrupted.  First check to
                    121: make sure you typed the correct line to boot.  If this
                    122: is the case and you are booting from the mini-root file
                    123: system, the mini-root was probably not copied correctly off the
                    124: tape (perhaps it was not placed in the correct disk partition).
                    125: Try reinstalling the mini-root file system or, if trying
                    126: to boot the true root file system, try booting from the
                    127: mini-root file system and run \fIfsck\fP on the restored
                    128: root file system to insure its integrity.  Finally, as
                    129: a last resort, copy the \fIboot\fP program from the 
                    130: mini-root file system to the newly installed root file system.
                    131: .LP
                    132: \fIboot prints ``bad format''\fP
                    133: .LP
                    134: The program you requested 
                    135: .I boot
                    136: to load did not have a 407, 410, or 413 magic number in its
                    137: header.  This should never happen on a distribution system.
                    138: If you were trying to boot off the root file system, reboot
                    139: the system on the mini-root file system and look at the
                    140: program on the root file system.  Try copying the copy
                    141: of vmunix on the mini-root to the root file system also.
                    142: .LP
                    143: \fIboot prints ``Short read''\fP
                    144: .LP
                    145: The file header for the program contained a size larger
                    146: than the actual size of the file located on disk.  This
                    147: is probably the result of file system corruption (or a 
                    148: disk I/O error).  Try booting again or creating a new
                    149: copy of the program to be loaded (see above).
                    150: .SH
                    151: \fBBooting the generic system\fP
                    152: .LP
                    153: This section contains common problems encountered when booting
                    154: the generic version of the system.
                    155: .LP
                    156: \fIsystem panics with ``panic: iinit''\fP
                    157: .LP
                    158: This occurred because the system was unable to mount
                    159: the root file system.
                    160: The root file system supplied at the ``root device?''
                    161: prompt was probably incorrect.  Remember that when running on the
                    162: mini-root file system, this question must be answered
                    163: with something of the form ``hp0*''.  If the answer
                    164: had been ``hp0'', the system would have used the ``a''
                    165: partition on unit 0 of the ``hp'' drive, where presumably 
                    166: no file system exists.
                    167: .LP
                    168: Alternatively, the file system on which you were trying
                    169: to run is corrupted.  Try
                    170: reinstalling the appropriate file system.
                    171: .LP
                    172: \fIsystem selects incorrect root device\fP
                    173: .LP
                    174: That is, you try to boot the system single user with
                    175: ``B/2'' or ``B xxS'' but do not get the root file system
                    176: in the expected location.  This is most likely caused
                    177: by your having many disks available more suited to be
                    178: a root file system than the one you wanted.  For example,
                    179: if you have a ``up'' disk and an ``hk'' disk and install
                    180: the system on the ``hk'', then try to boot the system 
                    181: to single-user mode, the heuristic used by the generic
                    182: system to select the root file system will choose the
                    183: ``up'' disk.  The following list gives, in descending
                    184: order, those disks thought most suitable to be a root
                    185: file system: ``hp'', ``up'', ``ra'', ``rb'', ``rl'', ``hk''
                    186: (the position of ``rl'' is subject to argument). 
                    187: To get the root device you want you must boot
                    188: using ``B/3'' or ``B ANY'', then supply the root device
                    189: at the prompt.
                    190: .LP
                    191: \fIsystem crashes during autoconfiguration\fP
                    192: .LP
                    193: This is almost always caused by an
                    194: unsupported UNIBUS device being present at a
                    195: location where a supported device was expected.
                    196: You must disable the device in some way, either
                    197: by pulling it off the bus, or by moving the location
                    198: of the console status register (consult Appendix A
                    199: for a complete list of UNIBUS csr's used in the generic system).
                    200: .LP
                    201: \fIsystem does not find device(s)\fP
                    202: .LP
                    203: The UNIBUS device is not at a standard location.  Consult
                    204: the list of control status register addresses in Appendix
                    205: A, or wait to configure a system to your hardware.
                    206: .LP
                    207: Alternatively, certain devices are difficult to locate
                    208: during autoconfiguration.  A classic example is the TS11
                    209: tape drive that does not autoconfigure properly if it is
                    210: rewinding when the system is rebooted.  Tape drives should
                    211: configure properly if they are off-line, or are not performing
                    212: a tape movement.  Disks that are dual-ported should
                    213: autoconfigure properly if the drive is not being simultaneously
                    214: accessed through the alternate port.
                    215: .SH
                    216: \fBBuilding console cassettes\fP
                    217: .LP
                    218: This sections describes common problems encountered
                    219: while constructing a console bootstrap cassette.
                    220: .LP
                    221: \fIsystem crashes\fP
                    222: .LP
                    223: You are trying to build a cassette for an 11/750.
                    224: On an 11/750 the system is booted by using a bootstrap
                    225: prom and sector 0 of the root file system.  Refer
                    226: to section 2.1.5 or 
                    227: .IR tu (4)
                    228: for the appropriate reprimand.
                    229: .LP
                    230: \fIsystem hangs\fP
                    231: .LP
                    232: You are using an MRSP prom on an 11/750 and think you
                    233: can ignore the instructions in this document.  The
                    234: problem here is that the generic system only supports
                    235: the MRSP prom on an 11/730.  Using it on an 11/750 requires
                    236: a special system configuration; consult
                    237: .IR tu (4)
                    238: for more information.

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